Product Enquiries

Are your products authentic?
Yes, we are an authorised retailer for all brands we stock.

What if a product I want is out of stock?
You can sign up for restock email notifications on the product page by selecting “Notify me when available”. We can also offer an alternative product recommendation if one is available to suit your hair needs. Simply contact our customer care team by email at hello@haircare.co.nz or phone us on 0800 114 977.

Do you offer professional salon-exclusive products?
Yes, we carry a range of salon-quality and professional-use products.

Do you provide expert haircare advice and product recommendations?

Yes, we have product experts and hairdressers behind our customer care team that can offer you tailored solutions based on your haircare needs. Simply contact our customer care team for expert haircare advice by email at hello@haircare.co.nz or phone us on 0800 114 977.